Question 1

What does Xenon do?

Accepted Answer

Xenon helps you build and maintain a clear inventory of your digital services and subscriptions. It gives you a structured overview of what exists, what it costs and when payments happen. Start with a free bank transaction scan. Upgrade for ongoing email monitoring and maintenance.

Question 2

How does the free discovery work?

Accepted Answer

You upload a copy of your bank transaction history (CSV) from your own computer. Xenon works with transaction exports from any bank that provides CSV downloads, with support for multiple currencies. Xenon analyses that file to identify likely digital services and recurring subscriptions. It then presents a structured list for you to review and confirm.

Question 3

What does Xenon store? Is my data secure?

Accepted Answer

Xenon stores your account information, your confirmed digital service inventory, beneficiary designations (if on paid plan), and subscription metadata. Xenon does not store bank login credentials, passwords for any service, raw bank transaction files, full email content, or payment card details.

Question 4

How does email monitoring work?

Accepted Answer

If you choose the paid plan and connect your email, Xenon checks for subscription-related messages to keep your inventory up to date. Xenon does not read or store your personal email content. You can revoke email access at any time.

Question 5

Can Xenon cancel subscriptions for me?

Accepted Answer

No. Xenon shows you exactly what you're paying for and provides cancellation information where available to make the cancellation process itself as easy as possible.

Question 6

What happens if I stop paying?

Accepted Answer

If you cancel your paid subscription, email monitoring stops, ongoing updates stop, and your stored inventory remains accessible until the end of your billing period. You can export your data at any time, and return later to resume monitoring.

Frequently Asked Questions